The City of Richardson’s IT Department will conduct server maintenance on Sunday, Jan. 26, that will temporarily prevent access to many online applications. Work will begin at 8 a.m. and end at 5 p.m.  

Impacted online services will include: 
 

  • Water utility bill payments and account lookup 
  • Brush and Bulky Item Collection (BABIC) requests 
  • Animal Shelter’s online inventory of adoptable animals and adoption applications 
  • The MyRichardson mobile app 
  • Code enforcement submissions 
  • Online building inspection permits, inquiries or scheduling 
  • Health permits and registration 

While most services will be unavailable during the maintenance period, BABIC is available to schedule by phone by calling 972-744-4111.