The City of Richardson’s IT Department will conduct server maintenance on Sunday, Oct. 26, that will temporarily prevent access to many external online applications. Work will take place from 6-9 a.m.; services are expected to return to normal Sunday after 9 a.m.  

Impacted online services will include:  

  • Water utility bill payments and account lookup 
  • Brush and Bulky Item Collection (BABIC) requests 
  • The Animal Shelter’s online inventory of adoptable animals and adoption applications 
  • MyRichardson app 
  • Code enforcement submissions 
  • Online building inspection permits, inquiries or scheduling 
  • Health permits and registration  

Access to these online services will be unavailable during the scheduled maintenance. Anyone who needs to make a BABIC request or schedule services will need to call the City’s 24/7 Response Center at 972-744-4111.