This week, the City Council received a comprehensive update on operations at the Eisemann Center, highlighting continued revenue growth, organizational improvements, and a strategy focused on long-term sustainability.
Enhancements made over the past three years, include restructuring staff to improve customer experience, strengthening security protocols and expanding community engagement efforts. Council reviewed data showing consistent year-over-year growth in rentals, attendance and ancillary revenues such as parking and concessions since FY23.
Looking ahead, the facility plans to focus on increasing revenue from existing events through enhanced marketing, sponsorship development and expanded use of customer relationship management tools, while maintaining a balanced mix of programming.
Watch Full presentation: Video
