The City of Richardson has published the following list of contacts for anyone having trouble connecting with municipal services due to a website outage that has taken the City’s internet site offline.
The outage started Wednesday morning around 9 a.m. The City’s service provider reports its engineering teams have identified the cause as a network latency issue with a cloud service provider and that they are working to fix the problem. No estimate has been provided as to how long the outage will last.
The following numbers are direct lines to most municipal services. You can call the City Hall Main Line for assistance:
City Hall Main Line: 972-744-4100
24 Hour Response Line: 972-744-4111
Animal Services: 972-744-4480
Brush and Bulky Item Collection: 972-744-4111 prompt 1
Building Inspection: 972-744-4180
Community Services/Code Enforcement: 972-744-4180
Fire Department (non-emergency): 972-744-5700
Health Department: 972-744-4080
Heights Recreation Center: 972-744-7850
Huffhines Recreation Center: 972-744-7881
Library: 972-744-4350
Parks and Recreation: 972-744-4300
Police (non-emergency): 972-744-4800
Senior Center: 972-744-7800
Water and Sewer Customer Service: 972-744-4120
