Regular City Services Scheduled to Resume Friday

Sanding trucks continue to treat area roads and 24-hour warming center is available at Police Department Headquarters.

(Richardson, TX) – The City of Richardson continues to respond to severe winter weather impacting the North Texas area. Due to continued hazardous conditions on area roads and alleys, collection of trash, recycling, and Brush and Bulky Item Collection (BABIC) will NOT be possible on Thursday, Feb. 2. All commercial collections are also cancelled for tomorrow.

All municipal services and facilities are expected to return to normal operations Friday, Feb. 3.

All normal municipal services are available online or by calling the City’s switchboard at 972-744-4100 between 8 a.m. and 5 p.m. After-hour emergency water shutoff and other after-hour service questions and needs can be made to 972-744-4111. Please call 911 for medical and other life-threatening emergencies.

Emergency permitting needs related to winter weather storm repairs can be made by e-mailing [email protected] or calling 972-744-4180.

A 24-hour warming center is also available in the lobby of the Richardson Police Department.

THURSDAY TRASH, RECYCLING, AND BRUSH AND BULKY ITEM (BABIC) COLLECTION IS CANCELED; COMMERCIAL SERVICE CANCELED

  • Collections are delayed or suspended when conditions are such that vehicles cannot safely travel down alleys and personnel would be at risk of slipping and getting injured during the collection process.  
  • For up-to-date information on solid waste collection, visit www.cor.net/servicedelays.  

FACILITY SERVICE IMPACT INFORMATION 

All City of Richardson employees not actively working severe winter weather response activities in the field have been switched to remote work activities. All normal municipal services are available online or by calling the City’s switchboard at 972-744-4100 between 8 a.m. and 5 p.m.

After-hour emergency water shutoff and other after-hour service questions and needs can be made to 972-744-4111.

The following City facilities will be closed on Thursday, Feb. 2:

  • Animal Shelter
    • City Hall (Temporary City Hall facility located within the Ray Noah Municipal Court Building at 2100 E. Campbell Rd.)
  • Eisemann Center 
  • Gymnastics Center 
  • Heights Recreation Center 
  • Huffhines Recreation Center 
  • Huffhines Tennis Center 
  • Ray Noah Municipal Court Building
  • Public Library 
  • Richardson IQ® HQ 
  • Richardson Senior Center 
  • Sherrill Park Golf Course  
  • (Pro Shop Open from 8 a.m.-4 p.m.) 

* Facility hours are subject to change based on conditions.

Water Protection for Frozen Pipes 

As temperatures rise, property owners may learn of water leaks from pipes burst and frozen during the winter storm. The following actions can assist to help minimize damage:

  • If you experience frozen pipes, shut off the main water supply to your home. The main water shut off valve should be located along an outside wall of the house. It is typically located next to the house’s main water meter. 
    • If you cannot turn off the main water supply to your house, call the City of Richardson’s 24-hour Response Line at 972-744-4111.
    • Once the water has been shut off, open all faucets in the house to reduce pressure on the pipes and minimize flooding if the pipes burst. 
    • If you can access the frozen pipe you can attempt to thaw it by using a hair dryer or space heater. You should never use an open flame. 
    • Examine exposed pipes for leaks, which may appear as the lines begin to thaw. 
    • Contact a professional plumber to inspect and make necessary repairs to the frozen pipes. 

OTHER IMPACTS 

  • City Council Filing for May Municipal Election
    • The filing period for the Richardson City Council Election continues through February 17, 2023, at 5 p.m. Candidate Packets are available during this period and are also available electronically by e-mail request to the City Secretary. Methods of filing are listed below. Please contact the City Secretary at 972-744-4290 or [email protected] for office hours during inclement weather.
    • Methods of Filing
      • In-person: City Secretary’s Office, 1302 E. Collins Blvd.US Mail or Other Contract Carrier: City Secretary’s Office, PO Box 830309, Richardson, TX 75083
    • By e-mail: [email protected]
    • Applications, petitions, and campaign finance forms that are submitted by mail or email must include signature notarization as applicable.
  •  Martin Luther King, Jr. Essay Contest
    The deadline for the Martin Luther King, Jr. Essay Contest, originally set for Jan. 31, has been extended to 5 p.m. Feb. 8 due to schools being closed because of inclement weather. For more information, visit www.cor.net/artandessaycontest. 
  • Municipal Court
    Jan. 31 due dates and dockets have been rescheduled to Feb 7,
    • Feb. 1 due dates and dockets have been rescheduled to Feb 8,Feb. 2 due dates and dockets have been rescheduled to Feb 9,To confirm the status of your case, call 972-744-4100,For general case information, call the Court Information Line at 972-744-4501,
  • Street Maintenance
    Street Maintenance crews from the Public Services Department are working 12-hour shifts around-the-clock in response to the winter weather. When ice builds up and causes dangerous driving conditions, crews spread sand on several high priority areas—bridges, major roads, intersections and hospital driveways. School zones are sanded upon special request. The sand increases vehicle traction, but drivers are still urged to drive cautiously.

    Cleanup of sand at locations where it was spread will begin as soon as possible after the severe winter weather clears.
  • Warming Center
    The lobby of the Richardson Police Department, 200 N. Greenville Ave., has been designated as a warming center for those who lose power at their residences. The facility will be open until no longer needed.

For more information and updates on the City of Richardson’s winter weather response, visit www.cor.net/winterweather.