Utility outages may be experienced as winter weather moves in this weekend and early next week. Power outages are a possibility because cold days cause people to turn up electric heaters, which can put a drain on local electrical equipment. Water main breaks are also common, especially one-to-two days after a cold spell.

Water Main Break Reporting
Anyone observing water running on streets or sidewalks is encouraged to report the leak to the City’s 24-hour Response Center at 972-744-4111.

Power Outages
Power outages can be reported by phone at 888-313-4747 or visit the Oncor website at https://stormcenter.oncor.com. Have your Electronic Service Identifier number (ESID) and ZIP code ready (your ESID is on your electric bill).