Collection of storm-related vegetative debris from the May 28 weather event is expected to take 4 to 6 weeks. Everyone is asked to please be patient with the community cleanup process and to know response and recovery crews are working to restore the community to its pre-storm state as quickly as possible. Phase 1 has been in process this week (ensuring roads are passable and cutting debris blocking hospitals and critical facilities).

Here’s a breakdown of what to expect:  

 

Phase I: Clearing a Path:

  • Our top priority is ensuring all roads are passable.
  • City crews are cutting debris blocking streets, hospitals, and critical facilities.
  • Downed trees and vegetation will be moved to the curb for later removal.
  • Help Us! Report blocked streets and alleys by calling 24/7 at 972-744-4111 or emailing AskRichardsonPublicServices@cor.gov. We’ve already received over 300 calls, and crews are working hard to clear them as quickly and safely as possible.

Phase II: Curb-to-Curb Cleanup (Throughout the Weekend) 

  • Once a lane is cleared on all roads, crews will begin removing debris from curb to curb. 
  • Residents can help by placing storm-generated debris on the public right-of-way (between the street and sidewalk); see below article for how to separate items. 
  • Important Notes: 
  • Plastic bagged debris will not be collected. 
  • Do not place debris near utility boxes or hydrants. 
  • Brush and Bulky Item Collection (BABIC) is suspended while storm debris is collected. Normal BABIC collection will resume later.  

Phase III: Neighborhood Debris Removal (Starting June 3) 

  • City-contracted crews will begin collecting debris on Monday, June 3. 
  • This includes only storm-related debris placed on the public right-of-way near the curb, not in alleys. 
  • No commercial debris or hazardous waste will be collected. 
  • This phase is expected to take 4-6 weeks. 
  • Debris collection schedules will be posted on the City website (www.cor.net) and social media.  

Report blocked streets or alleys 24/7: 972-744-4111.  AskRichardsonPublicServices@cor.gov  

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