Online water billing and payment systems are once again online after being temporarily impacted by Monday’s fire at City Hall.
There will be no late fees or impacts to service for customers with due dates that occurred during the timeframe that systems were not operating. Late fees and service disconnections will resume Oct. 1, 2022.
As the City catches up on water utility billing, customers may see additional days of water usage on their next billing cycle as field service staff catch up on reading schedules. Customers using automated bank draft or credit card services with a due date the week of Aug. 21 will see their payments applied later than usual.
Online bill pay: www.cor.net/paybill
Water Customer Service: 972-744-4120 or email customer.service@cor.gov
