As last week’s winter weather event broke pipes and temperature records, City response numbers also reached record-breaking levels. Here’s a look at some of the numbers for Feb. 11-20, as reported to the City Council Monday:

  • Highest number of gallons of water used by Richardson in one day during the event: 32 million, double the average 16 million gallons/day for this time of year. This was attributed to many residents continuously dripping faucets to prevent pipe bursts.
  • Highest number of Richardson homes/facilities/businesses experiencing electrical outages at any one time during the event: 17,493 (due to controlled outages as well as equipment failure)
  • Number of water shutoffs performed by Public Services and Richardson Fire combined: 878
  • Total Fire Department service calls: 752, with daily calls Feb. 15-16 far exceeding the number of calls received the first 48 hours of the 2019 tornado event.
  • Total number of water main breaks responded to by Public Services: 26
  • Number of warming centers established in Richardson: 12

Damage assessment, cleanup and repair continues across Richardson, and several types of assistance are being offered by the City and federal government (see stories below and visit www.cor.net/winterweather).

Homeowners, renters and business owners affected by the storms are encouraged to self-report damage through an online survey administered by the Texas Department of Emergency Management, to help Texas request additional federal funds. Report damage to www.tdem.texas.gov/warm.